Privacy Policy

Effective Date: 3rd April 2025

Lumiworks Sdn Bhd (“we,” “us,” or “our”) operates the website lumiworks.io (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect information about you in various ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and contact details, that you voluntarily provide when you register on the Site or when you contact us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience.

2. Use of Your Information

We may use the information collected about you to:

• Provide, operate, and maintain our Site.
• Improve, personalize, and expand our Site.
• Understand and analyze how you use our Site.
• Develop new products, services, features, and functionality.
• Communicate with you, including customer service, updates, and promotional offers.
• Protect against fraudulent or unauthorized activities.
• Comply with legal obligations.

3. Sharing of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf.
• Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.
• Business Transfers: If we merge, sell, or acquire a business, your information may be transferred to the new owner.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Choices

You may review, change, or terminate your account information at any time by contacting us.

6. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we learn that we have collected personal information from children under 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lumiworks Sdn Bhd Email: othniel.naga@lumiworks.io Address: Lumiworks Sdn Bhd, 22A-1, Jalan BK 5a/2b, Bandar Kinrara, 47180 Puchong, Selangor

By using our Site, you consent to our Privacy Policy.